Technical Business Analyst
--Hybrid--
We are seeking a motivated and skilled Client Automation Specialist to join our team. In this role, you will work closely with clients to understand their business processes and requirements, utilizing Microsoft Power Automate and Power Apps to create technical automations. Additionally, you will configure and optimize the Odoo ERP system to enhance sales, marketing, and operations functions tailored to our clients' needs.
Responsibilities
- Collaborate with clients to gather requirements and understand their business processes.
- Design, develop, and implement automation solutions using Microsoft Power Automate and Power Apps to improve efficiency and productivity.
- Configure and customize the Odoo ERP system to align with clients' sales, marketing, and operational needs.
- Provide technical support and troubleshooting for automation solutions and Odoo ERP configurations.
- Continuously learn and stay updated on the latest features and best practices in Power Automate, Power Apps, and Odoo ERP.
Must Have
- Strong technical skills with the ability to learn new technologies quickly.
- Excellent problem-solving skills and a keen understanding of business processes.
- Strong communication and interpersonal skills to effectively work with clients and team members.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Experience in a client-facing role is a plus.
Nice to have
- Pursuing or have a Bachelor’s degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.
- Proven experience with Microsoft Power Automate and Power Apps.
- Familiarity with Odoo ERP system, including configuration and customization.
- Experience building strong relationships with clients to ensure satisfaction and identify opportunities for further improvements.